Service Overview

Mystic Mini Vault provides a subscription-based service where customers receive customizable miniatures based on their chosen preferences, including themes, sizes, painting styles, and delivery frequency.

Handmade Product Disclaimer

All miniatures offered by Mystic Mini Vault are handcrafted and hand-painted, making each piece unique. Due to the nature of handmade items, slight imperfections, variations in paintwork, and minor differences in detail may occur. These variations contribute to the charm and uniqueness of the product and are not considered defects.

Subscription Plans and Billing

  • Subscription Options: Monthly and Quarterly plans are available.
  • Billing: Subscriptions are billed in advance based on the selected frequency.
  • Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless canceled in advance.
  • Cancellation: Subscriptions can be canceled at any time but must be done before the next billing cycle to avoid charges.

Shipping and Delivery

  • Processing Time: Miniatures are carefully handcrafted and will be shipped based on the chosen subscription cycle.
  • Shipping Rates: Shipping costs are calculated at checkout and may vary depending on location.
  • Delivery Delays: As each item is handmade, slight delays may occur due to production time. We will communicate any significant delays.

Returns and Refunds

Due to the custom, handcrafted nature of our products, returns and refunds are only offered under the following circumstances:

  • Damaged in Transit: If your miniature arrives damaged, please contact us with photos within 7 days of receiving your order.
  • Incorrect Order: If you receive an item different from your order, we will work with you to correct the mistake.
  • Non-Refundable: Slight variations in craftsmanship or paintwork do not qualify for returns, as they are a part of the handmade process.

Customization and Preferences

Mystic Mini Vault offers customizable options for your subscription crates. While we strive to match your preferences as closely as possible, slight variations may occur due to artistic freedom and availability of designs.

Intellectual Property

All miniature designs, images, and content on the Mystic Mini Vault website are the property of Mystic Mini Vault and are protected by copyright laws. Reproduction or redistribution of our content without permission is strictly prohibited.

Limitation of Liability

Mystic Mini Vault shall not be held liable for:

  • Minor variations in the final product due to its handmade nature.
  • Delays caused by external shipping carriers.
  • Personal use or misuse of the miniatures.

Subscription Modifications and Service Changes

We reserve the right to modify our subscription plans, pricing, and service offerings. Subscribers will be notified in advance of any changes that affect their current subscription.

Privacy Policy

Your personal information will be used solely for order processing and subscription management. We do not sell or share customer data with third parties.

Contact Information

If you have any questions or concerns regarding our terms and conditions, please contact us at:

📧 info@mysticminivault.com

🌐 https://mysticminivault.com

By subscribing to Mystic Mini Vault, you acknowledge and agree to these Terms and Conditions.

Thank you for supporting handcrafted artistry and becoming part of the Mystic Mini Vault community!